Documents require when making a claim

Motor

Partial Loss

1. Fully completed and signed claim forms
2. Detailed estimate of repairs from a garage
3. Receipt of towage if necessary
4. Photograph of wrecked/damaged vehicle
5. Drivers Licence

Total Loss:

1. Fully completed and signed claim forms
2. Original purchase receipt/invoice
3. Original vehicle licence (road worthy)
4. Original certificate of insurance
5. Car key in duplicate
6. Interim and final police report for theft cases
7. Drivers Licence

Third Party

	Third Party Injury/Death	Third Party Property Damage
1	Fully completed and signed claim forms	Fully completed and signed claim forms
2	Police report	Police report
3	Medical Report(Injury)	Third party claims letter (repair estimate)
4	Drivers Licence	Drivers Licence
5	Affidavit
6	2 Passport size pictures of the injured victim endorsed by the doctor who treated the victim or pictures of administrators in the case of death
7	Death Certificate/ Burial Permit (Death)
8	Letter of Administration (Death)

 

 

Fire

All risks

1. Fully completed claim form
2. Purchase receipt of stolen item
3. Police report
4. Estimate of loss

 

Consequential loss

1. Fully completed claim form
2. Description of loss

Fire Material Damage

1. Fully completed claim form
2. Estimate of loss
3. Loss adjusters report
4. Purchase receipt of invoice of stolen items
5. Stock taken prior to and after the loss

Burglary

1. Fully completed claim form
2. Police report (immediate) notification must be made to the police
3. Purchase receipt of invoice of stolen items
4. Stock taken prior to and after the loss

 

Accident 

Money (Cash-in-Transit & Cash-in-Safe)

1. Fully completed claim form
2. Police report
3. Evidence of loss
4. Statement of amount of loss

Public Liability

1. Fully completed claim form
2. Statement of amount of loss
3. Replacement invoice
4. Claims letter from an affected third party
5. Survey report

Goods-In-Transit

1. Fully completed claim form
2. Police report
3. Weigh bill/ delivery note and debit note
4. Statement of amount of loss
5. Copies of correspondence between the consignee and transporter

Fidelity Guarantee

1. Fully completed claim form
2. Police report
3. Statement of amount of loss
4. Statement from at least two(2) witnesses
5. Court proceedings/judgement

Workmen compensation (WC)/group personal accident (GPA)

Injury

1. Fully completed claim form
2. Medical Bills
3. Doctors report awarding and having permanent disability (if any)
4. Excuse duty and discharge certificate
5. Six (6) payslip prior to the accident

Death

1. Fully completed claim form
2. Death/ burial certificate
3. Payslip showing the deceased salary for some months prior to death
4. Post-mortem report
5. Medical Bill

Engineering 

Contractors All Risk

1. Fully completed claim form
2. Repair estimate of damage
3. Statement from two(2) or three(3) witnesses
4. Survey report
5. Police report in case of theft
6. Purchase receipt of all the stolen items (Replacement invoices as well will do)

 

 

Marine

Cargo

1. Original certificate of insurance
2. Original Bill of Laden
3. Original Suppliers invoice

Original short-landing or discrepancy certificate